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AI Machine Learning (ML) in RCM

        Artificial Intelligence (AI) IN RCM   
     MEASURe | MONITOR | MONETIZE

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Our
Approach

 

WHO WE ARE:​

​P3 Quality™ is a Healthcare Tech company specializing in designing AI AuditME Methods. We work with healthcare leaders and organizations to develop AI-driven revenue cycle management (RCM) Mitigation and Optimization (MO) Frameworks, as well as provide Consulting Services.    

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P3 Core Values | People, Processes & Principles

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WHAT WE DO:​

P3 Core Focus | AI in RCM Audits

  • RCM Consulting (Revenue Integrity, CDI & HIM)

  • AI Audits, Mitigation & Optimization 

  • ​DNFB Intelligence, Mitigation & Optimization 

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P3 Quality™ Five Pillars: 

  1. Accuracy (Integrity)

  2. Explainability (Understanding AI)

  3. Governance (HITL Oversight, Quality, Transparency)

  4. Equity (Bias, Fairness)

  5. ROI Alignment (Long-Term Sustainability) 

 

​​The P3 Quality Quotient = Quality First | Quality Forward  â€‹â€‹â€‹â€‹â€‹

 

​​​​We are proud to be certified nationally by the Women's Business Enterprise National Council (WBENC).  

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Our
Methodology

METHODS:

AI in RCM and Responsible AI AuditME™ Frameworks:

 

Compliant, Accountable, Responsible, and Ethical Use of AI:

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NAIC-Aligned Standards:

  1. Governance 

  2. Transparency

  3. Accountability & Responsibility

  4. Data Quality, Privacy & Protections 

  5. Testing & Validation 

  6. Security & Risk Mitigation

  7. Third-Party BAA & Vendor Risks

  8. Consumer Protections

  9. Ongoing Audits, Monitoring & Maintenance​

 

MEDICAL RECORD VALIDATION

PAPER MEDICAL RECORDS

Eligible, Compliant & Safe Discard

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ORGANIZATIONAL RETENTION 

Destruction Validation 

  • Record Identification & Eligibility

  • Retention Schedule Validation 

  • Completeness & Conversion Validation

  • Quality Assurance Before Destruction 

  • Privacy, Security & Compliance Checks

  • Inventory & Tracking Standards Review

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ELECTRONIC MEDICAL RECORDS

Claims Data Validation â€‹

Ensure All Data Element Are Accurate

  • Patient Identity & Demographics

  • Admission, Encounter & Visit Information 

  • CDI Documentation Elements

    • Diagnosis?

(e.g., ICD-10 Codes)

  • Medically Necessity Alerts?

(payer LCD/NCD policies) 

  • H&P, CPT Codes, Charge Notes, etc.​

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CHARGE CORRECTION

 

AI CODING/CDI AUTOMATION RULES

Charge Errors 

When CDI Automation Flags a Charge Issue that requires Correction, is the root cause of the inconsistency analyzed? Was it an AI or a human error?

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When Routed to the CDI/Coding Teams 

  • Are AI documentation/coding inconsistencies reviewed, verified, validated, and discussed with the vendor? ​

AI AUTOMATION DRIFT​​

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AI Model's Accuracy

AI Algorithm Drift occurs when an AI Model's accuracy or decision quality decreases over time. Real-world data, patterns, or rules evolve, causing the model to become misaligned with current clinical data, coding, and billing standards. Who is measuring and monitoring this?

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Key Drift Indicators (KDIs): 

  • Accuracy Variance (AI model output vs. validated truth)

  • Coding/CDI Disagreement Rates

  • Claim Denial Spikes tied to AI-Generated logic

  • Charge Capture Changes > 10 YOY w/o Clinical Justification

  • DNFB Increase linked to AI Routing or Edits

  • ​Unexpected MUE, CCI, HCC, or DRG shifts

  • Payer Rule Incompatibilities Detected

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ON DEMAND                
SERVICE OFFERINGS
  • Eligibility Verifications 

  • Prior Authorizations

  • Clinical Documentation Integrity (CDI)

  • AI Medical Coding

  • AI Audits

  • Charge Integrity 

  • DNFB Reconciliation 

  • Denial Prevention

  • RCM Mitigation & Optimization

  • BAA & SLA Oversight 

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