top of page
AI Machine Learning (ML) in RCM

        Artificial Intelligence (AI) IN RCM   
     MEASURe | MONITOR | MONETIZE

Women Owned Business Certified Logo
Women Owned Business Certified Logo

Our
Approach

 

P3 | People, Processes & Principles

 

The Quality Quotient | Quality First | Quality Forward   

 

​P3 Quality is a unique type of HealthTech Company that offers specialized consulting services, helping healthcare leaders and organizations identify AI-driven revenue cycle management (RCM) spin vs. AI Return on Investment (ROI) opportunity wins.    

 

P3 AI patent-pending, proprietary technology analyzes AI's Performance.  Is AI delivering on ROI results as promised?  

 

Our goal is to help you find an answer to this question. By assessing regulatory misalignment and revenue risk gaps that AI might be missing in either one of these areas:

​

  1. Data Integrity and Input Validation

  2. Documentation, Coding & Charge Capture 

  3. Accuracy and Quality

  4. Denials Management

  5. Operational Efficiency 

  6. Compliance, Risk & Governance 

  7. Performance Outcomes

  8. AI in RCM Assessment Wrap Up

 

We are proud to be certified nationally by the Women's Business Enterprise National Council (WBENC).    

​

​Our Principal and Managing Consultant is ISO:9001 certified as an Internal Auditor and has been working with AI in RCM technology products for over fifteen years.  

​​​​​

​

Our
Methodology

Revenue Cycle Management (RCM), Revenue Integrity (RI), and Payment Integrity (PI) are all critical elements of the healthcare finance, claims processing, and artificial intelligence (AI) life cycle. All are playing an increasingly crucial role in the medical coding, documentation, billing, and revenue management process. 

 

P3 recommends establishing Compliant, Accountable, Responsible, and Ethical AI in RCM Best Practices:

​​​​

Quality/Compliance Program Elements:

  1. Oversight

  2. Standards/Procedures

  3. Education Training 

  4. Effective Lines of Communication 

  5. Responding to Detected Offenses

  6. Implement Consistent Audit & Monitoring Protocols

  7. Enforce Quality and Compliance Standards 

​

Additional Service Offerings:

  • Address Manual Audit, Reporting Inconsistencies and Risks

  • Automate Customized Quality/Compliance Solutions

  • Design AI-Powered Performance Dashboards  

CDI AUTOMATION
ENHANCEMENTS & WORKFLOWS

AI/ML-Based CDI Assistant

CDI Automation Auto-Suggests

  • Alternate ICD-10 codes for greater specificity

  • Missing CPT Codes for documented procedures that are showing up as billed.  

​

Epic's System Uses AI/ML â€‹

​​​​To Automatically Flag

  • Diagnosis Mismatches

(e.g. Missing ICD-10 Codes)

  • Medically Necessity Alerts

(based on payer LCD/NCD policies) 

  • Clinical Documentation Gaps

(Missing H&P, CPT Codes, Charges, etc.)​

​​

​

CHARGE CORRECTION & AUTOMATION RULES

 

Correcting Charge Errors 

When CDI Automation Flags an Issue that requires Correction

​​

Accept the Suggested Fix 

  • e.g., replace the ICD-10 /CPT code, add a modifier

​​

Route to CDI/Coding Team 

  • If documentation requires provider clarification

 

CDI Override Alert:

  • If the documentation supports the charge as-is

​

AI PERFORMANCE MONITORING & ​QUALITY CONTROL​

​

AI ADOPTION OPPORTUNITIES

Static KPIs, Quality, and Algorithms

​

NOW & FUTURE STATE: 

Real-Time AI Dashboards:

  • How AI performs when detecting and flagging documentation, coding, and charges errors, as well as identifying workflow bottlenecks.

​​

Quality Checks:

  • What is the AI performance metric for flagging outpatient visits or inpatient stays?  Do they require human review?  What are the volumes?

​​

Algorithmic Integrity Checks:

  • If AI is tracking and monitoring itself continuously?

  • Who is assessing the accuracy of what AI is detecting, flagging, capturing, and reporting?  (e.g., algorithmic performance, AI Data errors, AI tracking inconsistencies, and various other types of findings).

​​

ON DEMAND                
SERVICE OFFERINGS
  • Eligibility Verifications 

  • Prior Authorizations

  • Documentation Integrity (CDI)

  • AI Medical Coding

  • Charge Integrity

  • Medical Billing 

  • Automated Claims Scrubbing 

  • Claims Management 

  • Denials Management 

  • SLA Oversight 

Women Owned Business Certified Logo
bottom of page